{"product_id":"friction-reward-be-your-customer-s-first-choice","title":"Friction\/Reward: Be your customer’s first choice","description":"Unlock the secrets to becoming your customer's top choice with insights from Richard Hammond's compelling work. This book delves into the dynamics of customer interaction, exploring how reducing friction in customer experiences can lead to greater rewards for your business. Hammond provides actionable strategies to streamline processes, enhance customer satisfaction, and foster loyalty. Whether you're a business owner or a marketing professional, this guide offers valuable tools and perspectives to help you stand out in a competitive marketplace. Discover how to transform potential obstacles into opportunities for growth and success.","brand":"Chalkys","offers":[{"title":"Default Title","offer_id":54016234553729,"sku":"1043467","price":18.98,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0056\/8043\/1219\/files\/41OdM1XsXcL._SL1500.jpg?v=1738593431","url":"https:\/\/chalkys.com\/products\/friction-reward-be-your-customer-s-first-choice","provider":"Chalkys.com","version":"1.0","type":"link"}