{"product_id":"designing-experiences-columbia-business-school-publishing","title":"Designing Experiences (Columbia Business School Publishing)","description":"\"Designing Experiences\" from Columbia Business School Publishing delves into the art and science of crafting memorable experiences across various sectors. This insightful non-fiction work is co-authored by J. Robert Rossman and Mathew D. Duerden, experts in experience design. The book explores key themes such as the psychology of engagement, the role of storytelling, and practical strategies for enhancing customer interactions. It combines academic research with real-world examples, making it an essential read for professionals in business, hospitality, and design. \"Designing Experiences\" offers a compelling narrative that enriches understanding of how impactful experiences are conceived and executed.","brand":"Chalkys.com","offers":[{"title":"Default Title","offer_id":48760978997570,"sku":"1052358","price":33.48,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0056\/8043\/1219\/files\/41fOGzYDEOL._SL1500.jpg?v=1716602118","url":"https:\/\/chalkys.com\/products\/designing-experiences-columbia-business-school-publishing","provider":"Chalkys.com","version":"1.0","type":"link"}