{"product_id":"breaking-bad-news-a-ten-step-approach","title":"Breaking Bad News: a ten step approach","description":"\"Breaking Bad News: A Ten Step Approach\" is a compelling non-fiction guide that delves into the delicate art of delivering difficult news with empathy and clarity. Authored by esteemed communication experts, this book offers a structured, ten-step methodology to navigate challenging conversations, making it an indispensable resource for professionals across healthcare, HR, and management. Through real-life examples and actionable advice, readers will learn to handle sensitive situations with confidence and compassion. Ideal for anyone looking to improve their communication skills, this insightful guide underscores the importance of honesty and emotional intelligence in today's complex world.","brand":"Chalkys.com","offers":[{"title":"Default Title","offer_id":47482968998210,"sku":"1788696","price":12.48,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0056\/8043\/1219\/products\/41mjLflXVkL._SL1500.jpg?v=1702359951","url":"https:\/\/chalkys.com\/products\/breaking-bad-news-a-ten-step-approach","provider":"Chalkys.com","version":"1.0","type":"link"}