{"product_id":"2708892","title":"Customer Service Essentials : Lessons for Africa and Beyond","description":"Delve into a transformative guide that redefines customer service strategies with a focus on Africa's dynamic market landscape. Authored by industry experts Robert E. Hinson, Ogechi Adeola, Kojo Oppong Nkrumah, and Charles Agyinasare, this insightful resource offers a wealth of practical lessons and innovative approaches applicable not only within Africa but also in global contexts. The book emphasizes the importance of understanding cultural nuances and leveraging them to enhance customer satisfaction and loyalty. Through real-world examples and expert analyses, it equips businesses and professionals with the tools needed to foster repeat business and build lasting customer relationships. Whether you're a seasoned professional or new to the field, this essential guide provides the knowledge to elevate your customer service practices to new heights.","brand":"Chalkys.com","offers":[{"title":"Default Title","offer_id":54599844856193,"sku":"2708892","price":89.98,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0056\/8043\/1219\/files\/517jldsSoRL_93ed7910-2164-45ac-a5f2-932739dc5afa.jpg?v=1756237511","url":"https:\/\/chalkys.com\/products\/2708892","provider":"Chalkys.com","version":"1.0","type":"link"}