{"product_id":"2410455","title":"Delivering ITSM for Business Maturity: A Practical Framework","description":"Elevate your organization's operational efficiency and customer experience by integrating IT Service Management (ITSM) into your company strategy. This comprehensive guide, written by leading expert Beverly Weed-Schertzer, provides a practical framework for achieving ITSM maturity. By building a layered operating model, you'll be able to centralize technology and streamline service development and review processes. This book is ideal for business leaders and corporate thinkers looking to navigate the complexities of ITSM and drive business growth. With its practical approach and emphasis on operational efficiency, this resource is essential for any organization seeking to enhance its IT service management capabilities.","brand":"Chalkys.com","offers":[{"title":"Default Title","offer_id":54678878388609,"sku":"2410455","price":47.48,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0056\/8043\/1219\/files\/51XGdyHwQeL.jpg?v=1756554641","url":"https:\/\/chalkys.com\/products\/2410455","provider":"Chalkys.com","version":"1.0","type":"link"}