{"product_id":"2406667","title":"Think Human : The Customer Experience Revolution in the Digital Age","description":"In the rapidly evolving digital landscape, brands are shifting their focus from products to customers. This paradigm shift has given rise to a new era of customer experience, where technology and human interaction converge. \"Think Human\" offers a comprehensive guide to maximizing customer satisfaction by transforming customer relations into a key differentiator. By emphasizing the importance of the human factor in technology-driven customer relations, this book provides actionable strategies for decision-makers to achieve a perfect balance of human touch and digital efficiency. Whether you're a business leader or a customer experience expert, this insightful read will equip you with the knowledge and tools to stay ahead in a competitive market.","brand":"Chalkys.com","offers":[{"title":"Default Title","offer_id":54686865949057,"sku":"2406667","price":73.98,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0056\/8043\/1219\/files\/41hdNRiFBAL.jpg?v=1756783173","url":"https:\/\/chalkys.com\/products\/2406667","provider":"Chalkys.com","version":"1.0","type":"link"}