{"product_id":"2405125","title":"When Digital Becomes Human : The Transformation of Customer Relationships","description":"Unlock the full potential of your business by merging digital technology with human interaction. This award-winning guide reveals the secrets to transforming customer relationships in the data-driven age. Packed with real-world examples from top companies like Amazon, Toyota, and ING, it shows you how to combine digital excellence with a human touch to create meaningful connections with your customers. Discover how to leverage artificial intelligence, big data analytics, and other digital tools to personalize interactions, automate workflows, and deliver real-time, customer-centric experiences. By adopting this strategic approach, you can revolutionize your customer relationship management and drive business success.","brand":"Chalkys.com","offers":[{"title":"Default Title","offer_id":54688908738945,"sku":"2405125","price":36.48,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0056\/8043\/1219\/files\/51f1APBWFiL_6f7d832e-6e7c-4673-aca4-bdc2bf735732.jpg?v=1756813576","url":"https:\/\/chalkys.com\/products\/2405125","provider":"Chalkys.com","version":"1.0","type":"link"}