{"product_id":"2393172","title":"Dealing with Difficult People (HBR Emotional Intelligence Series)","description":"Navigate the complexities of workplace relationships with confidence and poise. This insightful guide explores the emotional responses we experience when dealing with challenging colleagues, providing actionable strategies to build empathy and resilience. By understanding the research behind our emotional responses, you'll be equipped to handle conflicts, stressful conversations, and difficult personalities with greater ease. The book's concise chapters, written by top experts in leadership and emotional intelligence, offer practical advice for building stronger, more productive relationships in the workplace. Whether you're facing a passive-aggressive supervisor or simply want to improve your overall communication skills, this book provides the tools you need to succeed.","brand":"Chalkys.com","offers":[{"title":"Default Title","offer_id":54706714804609,"sku":"2393172","price":33.98,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0056\/8043\/1219\/files\/41vrZuXL-8L.jpg?v=1757276663","url":"https:\/\/chalkys.com\/products\/2393172","provider":"Chalkys.com","version":"1.0","type":"link"}