{"product_id":"2358397","title":"Xla Pocketbook","description":"Unlock the power of customer-centricity with this comprehensive pocketbook. Written by expert Marco Gianotten, it delves into the Xperience Level Agreement (XLA) framework, providing a clear understanding of its practical applications. By fostering curiosity, empathy, and courage, XLA empowers organizations to deliver exceptional experiences. With a glossary included for clarity, this pocketbook is an invaluable resource for tech-driven organizations and ecosystems looking to elevate their customer relationships. Perfect for professionals seeking to improve their customer-centric approach, this pocketbook is a must-have for anyone looking to drive meaningful change.","brand":"Chalkys.com","offers":[{"title":"Default Title","offer_id":54717919166849,"sku":"2358397","price":23.98,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0056\/8043\/1219\/files\/4133TemDMfL.jpg?v=1757446198","url":"https:\/\/chalkys.com\/products\/2358397","provider":"Chalkys.com","version":"1.0","type":"link"}