{"product_id":"1813793","title":"Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities (Perfect Phrases)","description":"Brand New From Reputable UK Company With 30 Years Experience In Retail, Please Note Not All Our New Items Are Shrink Wrapped.\u003cbr\u003eAll items shipped within 3 working days of payment.\u003cbr\u003ePlease note that all our DVDs are Region 2.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003ePerfect Phrases for Dealing with Difficult People offers a comprehensive guide to navigating challenging interactions with confidence. Written by Susan F. Benjamin, this book provides hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities. Whether in the workplace or personal life, this essential resource equips readers with the tools to effectively communicate and resolve difficult situations. Perfect Phrases is a must-have for anyone looking to improve their communication skills and build better relationships.","brand":"Chalkys.com","offers":[{"title":"Default Title","offer_id":55474603032961,"sku":"1813793","price":11.98,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0056\/8043\/1219\/files\/518wtreKZ4L._SL1500.jpg?v=1774558296","url":"https:\/\/chalkys.com\/products\/1813793","provider":"Chalkys.com","version":"1.0","type":"link"}