{"product_id":"1265353","title":"Lean CX: How to Differentiate at Low Cost and Least Risk","description":"Brand New From Reputable UK Company With 30 Years Experience In Retail, Please Note Not All Our New Items Are Shrink Wrapped.\u003cbr\u003eAll items shipped within 3 working days of payment.\u003cbr\u003ePlease note that all our DVDs are Region 2.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\\\\'Lean CX: How to Differentiate at Low Cost and Least Risk\\\\' is a compelling non-fiction guide that delves into the innovative realm of customer experience management. Co-authored by seasoned experts in the field, this book offers practical strategies to enhance customer satisfaction while minimising expenses and risks. Through a blend of case studies and actionable insights, it explores how businesses can achieve competitive differentiation by adopting lean methodologies. Ideal for professionals seeking to revolutionise their customer engagement approach, this book is a must-read for those aiming to balance cost-efficiency with exceptional service delivery.","brand":"Chalkys.com","offers":[{"title":"Default Title","offer_id":55141007458689,"sku":"1265353","price":34.98,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0056\/8043\/1219\/files\/5113m2_pQ1L._SL1500.jpg?v=1767502888","url":"https:\/\/chalkys.com\/products\/1265353","provider":"Chalkys.com","version":"1.0","type":"link"}