{"product_id":"1203518","title":"Good Services: How to Design Services That Work","description":"Brand New From Reputable UK Company With 30 Years Experience In Retail, Please Note Not All Our New Items Are Shrink Wrapped.\u003cbr\u003eAll items shipped within 3 working days of payment.\u003cbr\u003ePlease note that all our DVDs are Region 2.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\\\\'Good Services: How to Design Services That Work\\\\' is a compelling non-fiction guide by Lou Downe, offering invaluable insights into service design. This essential read for designers, business leaders, and policymakers explores the principles of creating effective services that truly meet users' needs. Downe, a notable figure in the UK government\\u2019s digital transformation, shares practical advice and real-world examples, making complex concepts accessible. The book delves into themes of user-centric design, efficiency, and innovation, providing a roadmap for crafting services that deliver genuine value. A must-read for anyone looking to enhance their understanding of impactful service design.","brand":"Chalkys.com","offers":[{"title":"Default Title","offer_id":55132280684929,"sku":"1203518","price":19.98,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0056\/8043\/1219\/files\/41Mg1etMzXS._SL1500.jpg?v=1766982835","url":"https:\/\/chalkys.com\/products\/1203518","provider":"Chalkys.com","version":"1.0","type":"link"}